Yes, in many cases we can subsequently adjust your order. To do so, please send us an email as soon as possible at support@zen-zone.ch with your order number and the desired change.
Change item, color or quantity
Requests for changes within 48 hours of ordering can usually still be accommodated. After that, the goods have often already been ordered from our manufacturers, which is why we can no longer guarantee changes.
However, we are also happy to check whether an adjustment is still possible after the 48-hour period has expired.
Change delivery address
The delivery address can usually be adjusted as long as the shipment has not yet been finally scheduled for dispatch or sent. Please contact us as early as possible so that we can pass the change on to our shipping partner in time.
Book additional services subsequently
Floor delivery, assembly service or the disposal of your old furniture can also be added after the order has been placed, depending on the shipping status.
Write to us at support@zen-zone.ch. We will check whether the desired service can still be added.
You can find more information under What does delivery cost and what additional services are available?.