You can find the current delivery time directly on the respective product page. Depending on the product, manufacturer, and availability, the delivery time may vary. Smaller items can sometimes be delivered faster, while large furniture or specially ordered products require more time.
The stated delivery times are estimated delivery times. In individual cases, deviations may occur, for example, due to production, manufacturer, or transport delays.
If you order multiple products, these may be delivered in multiple shipments and at different times.
Important for HeyLight and Klarna
The delivery time of your order and the payment deadlines of your payment provider are independent of each other. Please therefore adhere to the payment deadlines specified by HeyLight or Klarna, even if your order has not yet been delivered.
For HeyLight installment payments, we recommend that you pay the first installment due on time, in particular, so that there are no problems or unnecessary procedures with the payment provider.
With Klarna, you should settle the invoice within the specified payment period – usually 30 days. If your order has not yet arrived by then, you can inquire directly with Klarna whether an extension of the payment deadline is possible. An extension is only valid once it has been confirmed to you by Klarna.
If you have any questions regarding your delivery status, you can contact us directly at any time at support@zen-zone.ch.