As soon as your order has been dispatched, you will usually receive a shipping confirmation with a tracking link via email.
Large furniture and bulky items
For large furniture and bulky items, delivery is usually carried out by our shipping partner Planzer. Planzer will contact you additionally before delivery to arrange a suitable delivery date.
Haven't received a tracking email?
- Please also check your spam folder.
- As long as your order has not yet been dispatched, no tracking is available. You can find the estimated delivery time on the respective product page.
- If the stated delivery time has passed and you have not yet received any shipping or status information, write to us at support@zen-zone.ch and include your order number.