You can reach us by email or via the chat on our website. We do not offer telephone customer service. This allows us to carefully review every request and, if necessary, process it directly with the required documents, order information, or photos.
E-mail: support@zen-zone.ch
So that we can help you quickly
- Always provide your order number when asking about an order.
- For damage or defects: Send us the required photos directly. You can find more information at My goods arrived damaged – what should I do?.
- For product questions: State the model or send us the link to the corresponding product page.
We will answer you in German, French, Italian, or English.